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DTSTART;TZID=America/New_York:20240216T120000
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DTSTAMP:20230914T151132Z
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SUMMARY:QM & STAS Core Concepts Sessions: Current Topic: Effective Strategies for Managing Conflict
DESCRIPTION:Current Topic: Effective Strategies for Managing Conflict  \nLani Nelson-Zlupko\, PhD\, LCSW  \n2 Hour | February 16\, 2024 12-2pm | virtual | Registration ends 2/2/24  \nThe supervisor role is unique in that it requires the balancing of managing administrative tasks and processes with being a coach and leader that leads staff through trust and inspiration. This can be challenging\, especially when conflicts arise. In this session\, participants will learn to identify\, detect and redirect high challenge situations which can derail professionalism\, harm morale\, and detract from safety; understanding why difficult scenarios arise; and redirecting towards positive outcomes for all. 
URL:https://eclinj.org/event/qm-stas-core-concepts-sessions-current-topic-effective-strategies-for-managing-conflict/
CATEGORIES:QIS/QM: PD Events Calendar,TAS/DHS TAS, QRC, STAS: PD Events Calendar
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